- Top
- Frequently Asked Questions
0837-25-3731
Regarding the shuttle service Nagato Yumoto Onsen parking lot
From October 1st, the bus stop for JR Mine Line substitute bus service has been changed to "Nagato Yumoto Onsen Parking Lot".
Our pick-up an…Continue readingIs there an all-you-can-drink plan?
For more than 10 people, please contact us.
Male:4,000 yen (tax included) Female:3,500 yen including tax
Available time: 120 minutes
Drink t…Continue readingHow many hot springs are there?
It becomes one for men and women one by one.The men's bath has a large bathtub, an open-air bath, and a jacuzzi bath.The women Youkihi Bath,…Continue readingDo you have shampoo, rinse etc?
Shampoo, conditioner, and body soap are provided in the large public bath.Please use it as you like.We also have other materials such as cha…Continue readingIs there a Western-style room?
24 rooms in total, 14 rooms including Japanese-style rooms and special rooms, 3 Japanese-Western rooms (renovated in August 2024), 4 Western…Continue readingIs there a parking lot?
There are two free parking lots.Due to the size of the parking lot, staff at the facility will park your car depending on the reservation st…Continue readingIs the toilet a washlette?
All rooms and washlets are equipped.
Public toilets near the front desk are also available.
* Because there is a whole style, there is no Ja…Continue readingIs there a shop?
Business hours: 7:00 to 22:00
It is next to the front desk.
We stock mainly locally produced products.
Hot selling products
Keiran Senbei (r…Continue readingIs there a use time of the public bath?
On the day of stay, from 15:00 to 23:00
The next morning it is from 6: 00 to 9: 00.
For those who are able to check out late until 11:00, or…Continue readingIs there a place to eat lunch?
We Senraku a restaurant called Senraku our hotel.
Each room that was digging in a single-room type of space, relaxed meals
It is the best s…Continue readingPlease tell me the time for breakfast and dinner
Breakfast is served early, from 7:30 am.The latest start time is 8:30.Meal hours available at the venue are until 9:00.
Dinner can be taken …Continue readingAbout changing reservation content
If you are in an environment where there is no PC, such as a sudden change of contents, or in an environment where it is difficult to operat…Continue readingWhat is the amenity of the room?
Towel, bath towel, yukata, toothbrush, hairbrush, and slippers.If you use a bath in the room, you can rent a body soap, shampoo and rinse at…Continue readingAbout QR Code Payment
For on-site settlement, this facility accepts various QR code payment methods including PayPay and Rakuten Pay.(Some QR payments are not ava…Continue readingIs there a vending machine?
Located next to the front desk.
Only soft drinks.
There is no alcohol.Orders can be placed at the front desk.Can I use a credit card
You can use.
Visa MASTER DINERS JCB AMEX UnionPay,
Debit Card etc. can be used.Can you keep my luggage
Luggage storage at the front desk before check-in and after check-out is carried out.It is also possible to send it in advance of your stay.About storage of valuable items
There is a safe in the room (manual).
Those who need it are also kept at the front desk.
(Front desk compatible time, from 7:00 to 22:00)What kind of TV channels can be seen in the room?
8 stations (including CATV) can be viewed.
NHK General, NHK Educational, TV Yamaguchi Broadcasting Systems (TYS), Yamaguchi Broadcasting (…Continue readingAllergic response
If you have allergies, please change to another food and respond as much as possible.
I am allowed to do.
It will be helpful if you let me…Continue readingIs there a children's goods in the public bathroom?
We have a washbowl and chair for children.
Because the inside of the bathroom is very slippery and dangerous, so as not to run
Please be c…Continue readingIs there a yukata for children?
We are also preparing yukata for children.
However, for children who do not have accommodation fee, pay for
Please note that we are offeri…Continue readingIs there a convenience store near the hotel?
There is a major convenience store in front of the hotel about 5 minutes by car.
If it is a “Yoshitomi Koshindo”, there is “Yoshitomi Koshi…Continue readingIs the facility barrier-free?
Unfortunately we are not able to respond to barriers free.
There are some steps and stairs within the facility.
Although it usually rises …Continue readingIs there a distinction between smoking rooms and smoking rooms?
Although public lobbies and shared areas have been made non-smoking based on Article 25 of the Health Promotion Act from 2015, there have be…Continue reading·What time is check-in / check-out?
plan it changes somewhat according to the plan,
Check-in: 15: 00-19: 00
Check Out:~ 10 o'clock
is.Can I borrow a wheelchair?
We are preparing two cars, self-propelled and self-propelled.
If you need, please feel free to ask the front desk.Is there a private bath or family bath?
Unfortunately it is not in the hotel.
In our neighbor's inn, you can also have an inn with private bath and family bath
Since it is, please …Continue readingCan I do the Internet in the facility?
Since September 2016, Wi-Fi (wireless LAN) can be used throughout the whole building and all rooms.
※Because there is no provision for pers…Continue reading·Please tell me about the quality and efficacy of hot springs.
Hot Spring Qualities:Alkaline simple fountain
Efficacy:Recovery from fatigue·Neuralgia·Hemorrhoid·Coldness·muscle pain
It is said that there…Continue reading
Reserve·Contact us
Please feel free to contact us if you have any questions.